Who We Are
Pet Pardon provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of this website, located at https://pet-pardon.com (“Site”), as well as all related websites including our application at https://app.pet-pardon.com , and other services provided by us (collectively, together with the Site), and in connection with our vendor, and partner relationships. This Privacy Policy also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.
Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and Pet Pardon’s Privacy Policy will no longer apply.
If there are any questions regarding this Privacy Policy you may contact us at: privacy@pet-pardon.com.
Personal Information We May Collect
For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.
Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Service if that information is necessary to provide you with the service or if we are legally required to collect it.
Personal Information Provided By You
If you desire to have access to certain restricted sections of the Site (including any applications) or request to receive marketing materials, you may be required to become a registered user, and to submit the following types of Personal Information: your name, email address, phone number, full user name, password, city, and time zone.
Any information we collect from you may be used in only the following ways:
- To personalize your experience
- To improve our website
- To send periodic emails.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We use links within our site to provide you with the opportunity to contact us via e-mail to ask questions or request further information. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our services. To do so, we may request additional personal information from you, such as your name, telephone number, and other address information, to help us satisfy your request.
Personal Information Automatically Obtained From Your Interaction with the Service
Log Data
When you use our Service, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click.
Cookies
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website.
A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies.
During normal use of www.pet-pardon.com we collect and store statistical information to analyze how parts of this website are used. This data is anonymous and contains no personally identifiable data about you.
You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept cookies, you may not be able to utilize the features to their fullest potential.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How We May Use Your Personal Information
We may use the Personal Information we obtain about you to:
- communicate with you to verify your account and for informational and operational purposes, to ensure the security of our Service or system maintenance, including by periodically emailing you service-related announcements;
- manage account authentication such as two-factor authentication;
- publish your content, comments or messages on social media platforms;
- aggregate your Personal Information for analytical purposes;
- send you marketing communications about products, services, offers, programs and promotions of Pet Pardon, and affiliated companies;
- manage our customer, service provider and partner relationships;
- enforce our agreements related to our Service and our other legal rights; and
- comply with applicable legal requirements, industry standards and our policies.
How We Share Personal Information
We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you at the time the data is collected, including with:
Social Media Platforms
Our primary purpose for using information is to publish your content on the Pet Pardon app and social platforms, allow you to track metrics for analytical purposes, and engage with users through public replies and conversations (direct messages or “DMs”). Once you share your content to a social media platform, its use will be governed by that platform’s privacy policy.
Service Providers
We engage certain trusted third parties to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, database storage and management, and direct marketing campaigns. We may share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the Personal Information they process on our behalf.
Compliance with Laws and Law Enforcement
Pet Pardon cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties as we believe is necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights of Pet Pardon or a third party, to protect Pet Pardon against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law.
Other Third Parties
We may share Personal Information with our headquarters and affiliates, and business partners to whom it is reasonably necessary or desirable for us to disclose your data for the purposes described in this Privacy Policy.
How We Protect Personal Information
We employ administrative and electronic measures designed to appropriately protect your Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.
What rights you have over your data
If you decide at any time that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in any of the communications. You may also opt out from receiving commercial email from us by sending your request to us by email at privacy@pet-pardon.com. Please be aware that, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.
GDPR Compliance
In line with the EU’s General Data Protection Regulations (GDPR), we aspire to embrace privacy by design and, whenever possible, to not collect and store personally-identifiable information.
Our Privacy Policy contains mentions of the few instances where personally-identifiable information is required. Typically this will include an email address in order to log in to Pet Pardon app, or information you choose to provide when filling out the Contact Us form or provide a comment our blog for example.
At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your information deleted and forgotten.
Updates to this Privacy Policy
This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while it was in place. We will notify you of any modifications to our Privacy Policy by posting the new Privacy Policy on our Site and indicating the date of the latest revision. You are advised to consult this Privacy Policy regularly for any changes.
Contact Information
If you have questions, concerns, or complaints about this Privacy Shield Policy or Pet Pardon’s privacy practices, or if you would like to exercise your rights and choices with regard to your Personal Information, please contact us by email at privacy@pet-pardon.com
By using our site you consent to our privacy policy.
Last updated: March 29, 2020